Legal

Hai Baji Privacy Policy

Hai Baji takes your privacy seriously. This policy explains exactly what personal data we collect when you use hai-baji.vip, why we collect it, how we store it, and what rights you have over it. Read it before you play.

Last updated: January 2025

01 Introduction

This Privacy Policy describes how Hai Baji ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and play on hai-baji.vip. It applies to all users of the Hai Baji website, mobile app, and any related services.

Hai Baji is built specifically for players in Bangladesh. We operate in Bangladeshi Taka (BDT) and process payments through local mobile wallet services including bKash and Nagad. Because of this, the personal data we handle is closely tied to your mobile number, payment activity, and gaming history on the platform.

We collect only the data we genuinely need to run the platform, process your payments, and keep your account secure. We do not sell your personal data to third parties for advertising or marketing purposes. We do not share your data with anyone who doesn't need it to provide you with the Hai Baji service.

This Privacy Policy should be read alongside the Terms and Conditions and Responsible Gaming policy. Together, these documents form the full agreement between you and Hai Baji.

By registering an account on Hai Baji, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree, please do not register or use the platform.

02 Data We Collect

Hai Baji collects the following categories of personal data from players:

Account & Identity Data

  • Full name as provided during registration
  • Mobile phone number (used as your primary account identifier)
  • Date of birth (used for age verification)
  • National ID or passport number (when identity verification is required)
  • Username and encrypted password

Financial Data

  • bKash or Nagad mobile wallet number used for deposits and withdrawals
  • Deposit amounts, dates, and transaction reference numbers
  • Withdrawal requests, amounts, and processing status
  • Bonus credits received and wagering activity

Gaming Activity Data

  • Games played, bet amounts, and outcomes
  • Session duration and login timestamps
  • Responsible gaming settings you have applied to your account

Technical Data

  • IP address at the time of login and transactions
  • Device type, operating system, and browser version
  • Cookies and session identifiers (see Section 6)

Communications Data

  • Messages sent to Hai Baji support via live chat or email
  • Feedback or complaints submitted through the platform
Hai Baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

03 How We Collect Your Data

Hai Baji collects your personal data through the following channels:

Source Data Collected
Registration form Name, mobile number, date of birth, password
Deposit / withdrawal process Mobile wallet number, transaction amounts and references
Identity verification National ID, passport, or other government-issued document
Platform usage Games played, bets placed, session data, login timestamps
Device & browser IP address, device type, OS, browser version
Cookies Session tokens, preference settings, analytics identifiers
Support interactions Chat logs, email correspondence, complaint records

We do not purchase data about you from third-party data brokers. All data we hold about you comes directly from your interactions with the Hai Baji platform.

04 Why We Use Your Data

Hai Baji uses your personal data for the following purposes. We only process data where we have a legitimate reason to do so.

To Operate Your Account

Your name, mobile number, and password are needed to create and maintain your Hai Baji account. Without this data, we cannot provide you with access to the platform, process your deposits, or pay out your winnings.

To Process Payments

Your mobile wallet number and transaction data are used to process deposits via bKash and Nagad and to send withdrawals back to your registered wallet. We verify that the wallet belongs to you before processing any withdrawal to prevent fraud.

To Verify Your Identity

Hai Baji is required to verify the identity of players before processing significant withdrawals or when fraud is suspected. Identity verification data — such as your national ID — is used solely for this purpose and is not shared with third parties except where required by law.

To Keep the Platform Secure

IP addresses, device data, and login timestamps are used by our security systems to detect unusual activity, prevent unauthorised access, and identify potential fraud or bonus abuse. This protects both you and the integrity of the platform.

To Improve the Platform

Aggregated, anonymised gaming activity data helps us understand which games are popular, where players experience issues, and how to improve the overall Hai Baji experience. This data cannot be used to identify individual players.

To Meet Legal Obligations

Hai Baji is required to retain certain financial and identity records to comply with anti-money laundering regulations and other applicable laws. We process data for this purpose only to the extent required by law.

To Send Service Communications

We may use your registered mobile number or email to send you important account notifications — such as deposit confirmations, withdrawal updates, or security alerts. These are not marketing messages and cannot be opted out of while your account is active.

Hai Baji does not use your personal data to build advertising profiles or sell your data to marketing companies. Any promotional messages from Hai Baji relate only to offers on the Hai Baji platform itself.

05 Payment Data & Mobile Wallets

Because Hai Baji operates exclusively in Bangladesh and processes all payments through bKash and Nagad, your mobile wallet number is a core piece of data we hold. Here is how we handle it:

  • Your mobile wallet number is stored in encrypted form in our database.
  • It is used only to process deposits you initiate and to send withdrawals you request.
  • We verify that the wallet number matches the name on your Hai Baji account before processing any withdrawal. This prevents someone else from redirecting your funds.
  • We do not store your bKash or Nagad PIN. Payment authentication happens directly through the mobile wallet provider's own system.
  • Transaction reference numbers provided by bKash or Nagad are stored alongside your deposit records for dispute resolution purposes.
If you change your mobile wallet number, contact support at [email protected] to update your account. Withdrawals will only be sent to a verified wallet registered in your name.

06 Cookies & Tracking

Hai Baji uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. Here is what we use and why:

Cookie Type Purpose Can Be Disabled?
Essential / Session Keeps you logged in, maintains your session state, remembers your language preference No — required for the platform to function
Security Detects suspicious login attempts, prevents cross-site request forgery No — required for account security
Analytics Tracks page views and feature usage in aggregate to help us improve the platform Yes — via browser settings
Preference Remembers your display settings and game preferences Yes — clearing cookies resets these

Hai Baji does not use third-party advertising cookies or tracking pixels that report your activity to external ad networks. The analytics we use are limited to understanding how players interact with hai-baji.vip itself.

You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in or using the platform. Disabling analytics cookies will not affect your ability to play.

07 Data Sharing

Hai Baji does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

Payment Processors

When you make a deposit or request a withdrawal, your mobile wallet number and transaction amount are shared with bKash or Nagad to process the payment. These providers have their own privacy policies and security standards. Hai Baji does not control how they handle data on their side of the transaction.

Game Providers

Games on Hai Baji are powered by licensed third-party game providers. When you play a game, your player ID and bet data are shared with the relevant provider to run the game and record the outcome. Game providers do not receive your name, mobile number, or payment details.

Legal & Regulatory Requirements

Hai Baji may be required to share your data with law enforcement agencies, regulatory bodies, or courts if we receive a valid legal request. We will only share the minimum data required to comply with such requests and will notify you where legally permitted to do so.

Fraud Prevention

If we detect activity that suggests fraud, money laundering, or other illegal conduct, we may share relevant data with fraud prevention services or law enforcement. This is done to protect the platform and other players, not for commercial purposes.

Hai Baji will never share your personal data with marketing companies, data brokers, or any third party for commercial gain. If you receive unsolicited marketing claiming to be from Hai Baji through a channel you did not register with us, please report it to [email protected].

08 Data Retention

Hai Baji retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods are:

Data Category Retention Period Reason
Account & identity data Duration of account + 5 years after closure Legal and regulatory compliance
Financial transaction records 7 years from transaction date Anti-money laundering regulations
Gaming activity logs 3 years from last activity Dispute resolution and fairness audits
Support communications 3 years from last interaction Complaint handling and quality review
Security & fraud logs 5 years from event date Fraud investigation and legal proceedings
Analytics data (anonymised) Indefinite (no personal identifiers) Platform improvement

When the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. You may request early deletion of certain data — see Section 10 for your rights.

09 Data Security

Hai Baji takes the security of your personal data seriously. We implement technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Technical Measures

  • All data transmitted between your device and hai-baji.vip is encrypted using TLS (Transport Layer Security).
  • Passwords are stored using one-way hashing — Hai Baji staff cannot see your password in plain text.
  • Mobile wallet numbers and sensitive financial data are encrypted at rest in our database.
  • Access to player data within Hai Baji's systems is restricted to staff who need it to perform their role.
  • Our systems are monitored continuously for unusual access patterns and potential security incidents.

What You Can Do

  • Use a strong, unique password for your Hai Baji account that you do not use on other platforms.
  • Do not share your login credentials with anyone, including Hai Baji support staff — we will never ask for your password.
  • Log out of your account when using a shared or public device.
  • Contact support immediately at [email protected] if you suspect your account has been accessed without your permission.
No system is 100% immune to security incidents. In the unlikely event of a data breach that affects your personal data, Hai Baji will notify you as quickly as possible and take immediate steps to contain the incident.

10 Your Rights Over Your Data

As a Hai Baji player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request.

Right to Access

You can request a copy of the personal data Hai Baji holds about you. We will provide this within 30 days of a verified request.

Right to Correction

If any data we hold about you is inaccurate or incomplete, you can ask us to correct it. Contact support with the correct information.

Right to Deletion

You can request deletion of your personal data. Note that we may be required to retain certain data for legal reasons even after account closure.

Right to Object

You can object to certain types of data processing, such as analytics. This will not affect your ability to use the core platform.

Right to Portability

You can request your account and transaction data in a structured, machine-readable format for transfer to another service.

Right to Restrict Processing

In certain circumstances, you can ask us to limit how we use your data while a dispute or review is in progress.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary. We may ask you to verify your identity before processing a request to ensure we are responding to the correct person.

11 Children's Privacy

Hai Baji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the Hai Baji platform in any way.

If Hai Baji discovers that an account belongs to a player under 18, the account will be immediately closed, all funds will be forfeited, and any personal data collected will be deleted as quickly as legally possible.

If you are a parent or guardian and believe your child has registered on Hai Baji, please contact us immediately at [email protected]. We will investigate and take action within 24 hours of a verified report.

Providing a false date of birth to bypass the age restriction is a serious breach of the Terms and Conditions and may be reported to relevant authorities.

12 Changes to This Privacy Policy

Hai Baji may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

If we make significant changes — for example, changes to how we share your data or how long we retain it — we will notify you via your registered mobile number or through an in-platform notification before the changes take effect.

Your continued use of Hai Baji after a policy update constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically, especially if you have been away from the platform for a while.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the Hai Baji team:

For data rights requests, please include your registered mobile number and a clear description of what you are requesting. We aim to respond to all privacy-related enquiries within 5 business days and to complete data rights requests within 30 days.

How Hai Baji Protects You

Privacy is not a checkbox for us. Here is what we actually do to keep your data safe and your account secure.

End-to-End Encryption

Every connection between your device and hai-baji.vip is encrypted with TLS. Your login credentials, payment data, and personal information travel securely — no plain-text transmission, ever.

Wallet Verification on Withdrawals

Before any withdrawal is sent to bKash or Nagad, Hai Baji verifies that the wallet belongs to the registered account holder. This single step prevents the most common form of account fraud.

Minimal Data Collection

Hai Baji collects only what is genuinely needed to run your account and process your payments. We do not ask for data we have no use for, and we do not keep it longer than necessary.

No Data Sales, Ever

Your personal data is never sold to advertisers, data brokers, or any third party for commercial purposes. The only people who see your data are those who need it to provide you with the Hai Baji service.

24/7 Security Monitoring

Our systems monitor account activity around the clock. Unusual login patterns, multiple failed attempts, or suspicious transactions trigger automatic alerts and human review.

Your Rights, Respected

Access, correct, delete, or export your data at any time by contacting support. We respond to all data rights requests within 30 days — no runaround, no unnecessary delays.

Your Privacy Is Safe. Join Hai Baji Today.

Register in under two minutes. Deposit via bKash or Nagad. Play live casino, fishing games, wheel spins and more — knowing your data is handled with care.

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